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PAR
has been researching and compiling best practices for law firms
and other legal employers for more than a decade, and is pleased
to be able to share its findings here. Each best practice addresses
an aspect of creating and implementing a balanced hour program,
and follows PAR's policy of recommending only practices that are
already being used successfully in the business world. We will
update this list from time to time; please check back often.
We
want to hear from you about best practices for law firms. What
is your firm doing to provide non-stigmatized alternative work
schedules? What is it doing to retain and advance women and minority
attorneys? Let us know your experiences, thoughts, and questions
by sending us an email.
Best
Practice#1: Appoint a Balanced Hour Coordinator
A
Balanced Hours Coordinator is a partner or administrator with
a direct report to the head of the firm who is appointed by the
firm to oversee the successful implementation and administration
of its balanced hours program. Firms need a Balanced Hours Coordinator
. .
. [read more]
Best
Practice #2: Make Balanced Hours Available to All Attorneys
Making
balanced hours available to all attorneys is a best practice that
prevents several common problems traditionally faced by part-time
programs. . . . [read
more]
Best
Practice #3: Adhere to the Principle of Proportionality
Proportionality
is fundamental to a balanced hours program's success, particularly
in these key areas: salary, bonuses, benefits, and . . . [read
more]
Best
Practice #4: Build an Effective Implementation Plan
Many
firms will say, "we have a reduced hours policy, but it doesn't
work,"- that is, it hasn't stemmed attrition or improved
recruiting, morale, and client service. The most likely problem
is . . . [read more]
Best
Practice #5: Adopt a Written Policy
A
key component of a balanced hours program is a written policy.
To create a plicy that will be uniquely effective at your particular
firm, . . . [read more]
Best
Practice #6: Develop Individualized Schedules
A
universally available policy cannot be one-size-fits-all, but
rather must provide enough flexibility to fit specific individual
situations. Flexibility applies not only to .
. . [read more]
Best
Practice #7: Check for Assignment Disparity
If
you're familiar with PAR's research, you know that a major penalty
for attorneys who reduce their hours is the loss of good assignments.
PAR has heard reports of attorneys being passed over for challenging
and interesting assignments, being relegated to document reviews,
and even being told to change their practice areas to do more
rote work. PAR has also heard [read
more]
Best
Practice #8: Provide Tech Support with that Technology
Making
balanced hours programs effective often involves encouraging attorneys
and staff to use technology to work more efficiently. All too
often, however, technology can create frustration and major inefficiencies.
. . . [read more]
Best
Practice #9: Hold Partners Accountable
If
an inflexible workplace hurts the bottom line, it follows that
managers who fail to implement effective work/life initiatives
hurt profitability. And managers who hurt profitability typically
feel it in their compensation. . . . [read
more]
Best
Practice #10: Job Share
Job
sharing is a work arrangement that allows two attorneys to share
a single position. Nonlawyers have been job sharing for decades.
Corporate counsel and government attorneys are already successfully
job sharing, and a couple of law firms have. . . [read
more]
Best
Practice #11: Curb Email on Weekends
It’s
a 24/7 world, where we have Blackberries, text messaging, and
instant access to everyone and everything at our fingertips.
Not so long ago you had to be in your office to do work—no
longer. With this
new freedom to work anywhere at anytime, attorneys are . . .
[read more ]
Best
Practice #12: Move Toward Mass Career Customization
Most
organizations offer flexible work arrangements as accommodations
and exceptions to the "norm" of full-time work. Yet
the American workforce has changed significantly in the past generation:
only 17% of today's households have a breadwinner husband and
stay-at-home wife - down from 63% a few generations ago.
This
means that the old-fashioned assumption that committed professionals
will be available for work virtually 24/7, because they have someone
else taking care of the home front is no longer realistic. Today's
corporations are [read more]
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