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Best
Practice #5
Adopt
a Written Policy
A key component of a balanced hours program is a written policy.
To create a policy that will be uniquely effective at your particular
firm, reflect on your firm's business objectives and its culture.
Make sure the policy is specific enough to be useful, but also
allows for flexibility in order to meet the needs of individual
attorneys and staff.
Two fundamental principles to keep in mind while drafting the
policy are proportionality and flexibility. Proportionality means
not only pay, benefits, and bonuses need to be kept in proportion
based on hours worked, but also that billable hour requirements,
assignments, and advancement must be proportionate. Flexibility
is necessary to accommodate individual needs. For example, only
allowing for four-day weeks in your policy would not address the
needs of those desiring a five-day week with fewer hours per day.
A written policy should include the following key elements:
o Definition of balanced hours, including eligibility and duration.
o
The process for requesting a balanced hours schedule.
o Guidelines for employees and their supervisors on creating a
balanced hours schedule, including nonbillable work and how emergency
situations requiring extra hours will be addressed.
o Provisions for compensation, benefits, and advancement.
o A requirement for an individualized written agreement between
the employee and the firm.
o A mechanism for periodic review of schedules.
o Training for supervisors and employees.
See
a model balanced hours policy created by PAR.
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