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Caveat Counselor
Interim Report
April 2003
Many lawyers
have moved from law firms to in-house corporate law departments
in an effort to find a better balance of work and life, in addition
to having a more pro-active role with their clients. While many
have found fewer hours and less travel, many have also found that
life in a corporate law department can be very similar to life
in a law firm, just with a smaller paycheck and fewer advancement
opportunities. Full-time hours for in-house attorneys can be as
high as for law firm attorneys, and in-house attorneys who reduce
their hours face the same risk of stigma as law firm attorneys.
The bottom line for attorneys who want to move in-house is a warning
that they had better research their potential employers carefully.
INTRODUCTION
The Project
For Attorney Retention
The Project
for Attorney Retention ("PAR") is an initiative of the
Program on Gender, Work & Family of American University, Washington
College of Law, funded by the Alfred P. Sloan foundation and supported
by the Women's Bar Association of the District of Columbia. PAR
began studying work/life issues for attorneys in 2000 with its
research on part-time work at law firms in the Washington, D.C.
area. That research resulted a report, Balanced Hours: Effective
Part-Time Policies for Washington Law Firms, that explored
why part-time schedules are typically not successful in law firms,
and included best practices recommendations for more effective
part-time programs. The report and more information about PAR
can be found at PAR's website: www.pardc.org.
PAR's Corporate
Counsel Project
When PAR studied
part-time work in law firms, its researchers talked to many attorneys
who left firms and their high billable hour requirements to go
in-house in search of better work/life balance. Some found or
created in-house positions that allowed them flexibility in scheduling
and/or reduced hours, and these attorneys reported high satisfaction
with their career move. Others, however, found long workweeks
and a culture similar to that of the law firms they had left;
they reported high dissatisfaction with their move. PAR
began its Corporate Counsel Project with three principal goals:
one, identify the types of work schedules that in-house attorneys
use successfully to find work/life balance; two, develop best
practices and a model policy; and three, test the perception of
many law firm partners that corporate counsels, as clients, would
not want to work with law firm attorneys who were working part-time.
PAR's work on
the Corporate Counsel Project has included: surveys and interviews
with in-house counsel, including general counsels; interviews
of representatives from corporations that have best practices
with respect to work/life balance; literature reviews; and conferences
with sociologists, psychologists, and work/life consultants. PAR
has also had meetings with several bar associations and conducted
a focus group.
PAR's advisory
committee includes leaders from the D.C. legal community, representatives
from corporations that have notable work/life programs, and work/life
experts:
John J.
Flood , Vice President and Associate General Counsel, NASD;
Shirley
Higuchi, D.C. Bar President-Elect and Assistant Executive
Director for Legal and Regulatory Affairs, American Psychological
Association ;
Alison
Hooker, Partner, Center for the New Work Force, Ernst &
Young LLP;
George
W. Jones, Jr., D.C. Bar President and Partner, Sidley Austin
Brown & Wood LLP;
Anne Kappler,
Senior Vice President and General Counsel, Fannie Mae;
Frederick
J. Krebs, President, American Corporate Counsel Association;
Linda
A. Madrid, Managing Director, General Counsel & Corporate
Secretary, CarrAmerica;
Ellen
Ostrow, Ph.D., LawyersLifeCoach.com;
Veta
T. Richardson, Executive Director, Minority Corporate Counsel
Association; and
James
J. Sandman, Managing Partner, Arnold & Porter.
PAR's final report, which will include best practices and a model
work/life policy for corporate law departments, expected to be released
in summer 2003.
KEY
INTERIM FINDINGS
Background
Numerous recent
studies of attorneys and their lifestyles have concluded that
both male and female attorneys are stressed by the competing demands
of high-powered workplaces and high-need personal lives. While
childcare often comes to mind as the main reason attorneys feel
the need to work fewer hours, these same studies show that other
reasons also compel attorneys to spend more time on non-work matters:
care of elderly parents or a sick partner; personal health issues,
particularly those related to stress; religious commitments; volunteerism;
and desires to pursue activities such as writing, travel, and
athletic competitions. When attorneys cannot find balance in their
current workplaces, either they suffer silently with stress-related
symptoms, including depression and addiction, or they leave their
employer or even the law. Legal employers have strong incentives
to retain bright, productive attorneys who have experience, skills,
institutional knowledge, and client relationships, and retention
may require rethinking the way legal work and schedules are structured.
1. A
Family-Friendly Corporate Environment Is No Guarantee of a Worker-Friendly
Law Department:
In recent years,
corporations have instituted a variety of work/life programs designed
to retain workers and improve morale and productivity. A 'family
friendly' or 'worker friendly' culture that does not penalize
the use of such programs is typically present in these corporations.
PAR researchers found little correlation between the general,
non-legal culture of a corporation and the culture in the corporation's
law department. PAR found corporations that have good reputations
for offering work/life balance to their workers, but have law
departments that discourage or even prohibit the use of alternative
work schedules. PAR also found corporations that are not known
for their work/life balance offerings, but have law departments
in which attorneys are very satisfied with their ability to create
balance by structuring their schedules and work loads to meet
their individual needs.
2. In-House
Schedules Can Average More than 50 Hours Per Week:
Anecdotal evidence
gathered by PAR and information generally available in the media
shows that in many law departments a full-time schedule typically
averages 45-50 hours per week. The same sources indicate, however,
that in-house hours vary widely. In some law departments, attorneys
reported working an average of 40 hours per week and in others,
attorneys reported working more than 60 hours per week on a regular
basis. Recent economic conditions, which have required law departments
to perform an increasing amount of work without a corresponding
increase in resources, contribute to the higher hours, as does
the influence of ingrained work patterns that attorneys from law
firms bring with them. PAR heard from a number of in-house attorneys
about law departments in which a nominal full-time schedule is
40-45 hours per week, but where attorneys seeking to stay on a
promotion track or to be regarded as high performers work far
more hours. These additional hours may be spent in the office,
or may be hours during which an attorney is 'on call' or working
from home.
3. Part-time
In-House vs. Part-time in Law Firms:
In law departments,
'part-time' often equates to far fewer hours than 'part-time'
in law firms. As PAR found in its law firm study, a typical part-time
schedule in a firm is 80% of full-time. Given the high number
of hours full-time law firm attorneys work, part-time law firm
attorneys often work more than 45 hours per week. By contrast,
PAR interviewed in-house attorneys for whom part-time meant working
an average of 30 or fewer hours per week. The lower number of
hours is attributable both to the shorter in-house workweeks and
to the fact that many more in-house attorneys work a smaller percentage
of a full-time schedule, usually 60%.
A second distinction between part-time in law firms and in-house
is the perception that one can find work/life balance in-house
without going part-time, whereas in a law firm it is much more
difficult to find work/life balance without going part-time. Many
of the attorneys interviewed by PAR chose not to work part-time
when they left law firms and began working in-house, despite the
fact that their desire to have shorter hours was a major consideration
in making the move. One often-stated reason for not choosing part-time
was the ability to work fewer hours on a full-time in-house schedule.
Other common reasons included flexibility in scheduling, flexibility
in the place from which one could do work, the ability to control
one's workload and deadlines, and the ability to assign time-sensitive
work to outside law firms.
4. Part-Time
Stigma is Alive and Well In-House:
Attorneys interviewed
by PAR often gave an additional reason for choosing not to work
part-time: stigma. PAR heard repeated reports that in-house part-time
attorneys suffer in terms of status, assignments, promotion, and
pay. A number of attorneys stated that they were expressly told
they could not be considered for promotion if they were part-time.
Some expressed a fear of vulnerability if personnel reductions
were made in the department, based on observations of other part-time
attorneys who had been fired. Still others said they had their
part-time schedules abruptly terminated. Additional examples of
part-time stigma included: getting 'dog' or routine work; receiving
no bonus or only a small bonus that was disproportionate to the
reduction in work hours; being evaluated more critically; and
losing the respect of colleagues and supervisors.
5. Job
Sharing Is A Viable Option in Some Law Departments:
Job sharing,
in which two attorneys share one position, has proven to be a
very satisfactory arrangement in several law departments. By contrast,
PAR did not receive reports of any job shares in law firms during
its law firm study, and in fact found strong skepticism among
law firm partners about the viability of such a work model.
PAR received
reports of job shares in corporations that have formal job sharing
policies, and also of job shares that arose in an informal or
ad hoc way. Ad hoc job shares have grown out of workload and personnel
budget issues, such as when an attorney wanted to reduce his or
her hours but the amount of work that had to be accomplished by
the department required a full-time person. Two basic models of
job shares emerged during PAR's study: a model in which the job
share partners work on the same matters for the same internal
clients and have a high degree of communication and coordination
(the 'twins' model); and a model in which the job share partners
share a full-time equivalent slot but work completely independently,
sometimes even in different practice areas (the 'islands' model).
Supervising attorneys and internal clients have found both types
of job shares to be very satisfactory. The twins model provides
the benefits of consistent client coverage, of two heads thinking
about a legal matter for the price of one, and of coverage during
vacation and other leave. The islands model provides flexibility
within a law department to cover different types of practice areas
that may not justify a full-time attorney, and also can be structured
to assure coverage during vacation.
PAR's final
report will explore the job sharing examples in depth, because
job sharing has been shown to be a workable model that other legal
and non-legal employers can adopt.
6. Corporate
Counsels Support Law Firm Attorneys' Use of Alternative Schedules:
During its
law firm study, PAR repeatedly heard from law firm partners that
they would like to offer part-time as an option at their firms,
'but the clients wouldn't stand for it.' PAR tested this proposition
in its corporate counsel study. Overwhelmingly, in-house counsel
stated they would not object to working with part-time outside
counsel. Many expressed support for part-time work at law firms
as an effective method to cut attrition at law firms, thereby
preserving institutional knowledge and reducing the amount of
time and money they must spend to educate new attorneys. In-house
counsel also indicated that even full-time law firm attorneys
are rarely available to one client all the time, so there is little
practical difference to them whether a law firm attorney works
full-time or part-time. Some attorneys interviewed by PAR recounted
situations in which they had worked successfully with a part-time
law firm lawyer, noting that the part-time attorney was particularly
conscientious about returning calls and checking email. Specific
comments and examples will be provided in the final report.
THE
NEXT REPORT
MORE FINDINGS, MODEL POLICY AND BEST PRACTICES
PAR's final
Corporate Counsel Project report will include more findings regarding
work/life balance for in-house counsel and best work/life practices
used by some legal employers. Its anticipated release date is
summer 2003. Copies may be requested by sending an email to report@pardc.org,
or may be downloaded from the PAR website, www.pardc.org.
Joan Williams,
Co-Director, PAR
Cynthia
Thomas Calvert, Co-Director, PAR
Holly
C. Cooper, Research Director, PAR
Feedback
about this report is welcomed. Please send comments to interim@pardc.org.
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